Challenge
Scotiabank's teams were building dashboards for executives that carried plenty of data but suffered from clarity and usability problems, slowing quick, confident decision making. The bank wanted UX methods its people could apply immediately.
Approach
We designed and facilitated a hands on, single day workshop: a morning of UX fundamentals and dashboard design best practices, then an afternoon applying those concepts to an active project, prototyping improvements and testing new approaches in real time.
Results
Participants left with practical improvements ready to deploy on a live project, plus repeatable UX frameworks the team could keep using.
Impact
Working on real work made the training stick: the deliverables shipped, and the frameworks created a ripple effect in dashboard usability across the organization.
More work
Proof, by project.
United Nations ESCAP
Product strategy for UN innovation teams
A repeatable way to turn ideas into products, aligned to the UN's development goals.
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Bell Canada
Better dashboards through UX training
Sharper executive analytics and clearer decisions across the org.
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Awake Labs
Wearable tech for anxiety monitoring
Hospital-grade IP turned into a product people can wear.
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